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Formula One Autocentre Felixstowe

45 Reviews
Available from: 22/11/24

About Formula One Autocentre Felixstowe

Additional £20 charge for all Hybrid services will be added at the point of service

Formula One ,7 High Road West Felixstowe. Now open on Sundays 10 - 4pm, taking bookings between 11 and 3pm.Established in 1974, Formula One Autocentres set out with a mission to deliver a completely new fast-fit experience to its customers. This would feature clean, modern premises, high-tech equip...Read more

Extra Services offered

MOT
Interim Service
Full Service
Vehicle Safety Check

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Reviews and Ratings

Average Ratings (4.62/5)
Taken from 45 reviews
Value
Staff helpfulness
Quality of work
Communication

Shariq

Verified Booking

Score: 2.25/5

Review left: 03/09/24

"Communication is terrible charge me £15 for retest when it was supposed to be free."

Went in for MOT. Changed a lot of the things that where Advisories on the last MOT. But apparently my dics are Pitted and scored. When I only changed the about 8 months ago. Came back for a retest a day after failing the MOT. Got things the necessary things replaced came back past MOT and then to only realise I had to pay £15 for the retest when it was supposed to be free from the beginning.

Wouldn't recommend

Reply from Formula One Autocentre Felixstowe

Thank you for your recent review, we were very sorry to hear that you weren't entirely happy with your visit. We made you aware at the time that the work completed was separate to the MOT fee and as such offered you the choice to pay for the labour costs which would've been around £37.00, or a retest fee of £15.00. You opted for the latter. Our policy is to offer a transparent and honest service to all of our customers.

Nicola

Verified Booking

Score: 1.5/5

Review left: 18/07/24

"Service ok"

Man at reception very rude .money making garage

Wouldn't recommend

Reply from Formula One Autocentre Felixstowe

Thank you for your review, we're sorry that your recent visit did not go as planned. Our MOT slots are an hour long and unfortunately, as you turned up half hour late this had an impact on the service we could offer. However, when it was spotted that your engine management light was on (something you said had noticed yourself prior to your garage visit), we dealt with the issue promptly to avoid an instant MOT fail. Kind regards.

James

Verified Booking

Score: 5/5

Review left: 21/11/23

"A little of a wait"

Had the car all day just for a service,due to staff shortages.

Would recommend

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Garage Address

Formula One Autocentre Felixstowe7 High Road WestFelixstoweIP11 9JD

Opening hours

Monday: 8:30 AM to 6:00 PM
Tuesday: 8:30 AM to 6:00 PM
Wednesday: 8:30 AM to 6:00 PM
Thursday: 8:30 AM to 6:00 PM
Friday: 8:30 AM to 6:00 PM
Saturday: 8:30 AM to 5:00 PM
Sunday: Closed