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"Servicing and regular maintenance is a key aspect of vehicle ownership. Regardless of the service you choose, they will always be completed by a fully qualified technician using either genuine or approved parts. With state-of-the-art workshops and skilled technicians accommodating all of your ve...Read more
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Max
Verified Booking
Score: 1/5
Review left: 17/03/25
Turned up although I had the receipt “no booking found”. Wouldn’t fit me in.
Wouldn't recommend
Reply from Evans Halshaw Renault Edinburgh
Hi Max, Thank you for taking the time to review. I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide. I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward. Thank you, Evans Halshaw Customer Services
Ian
Verified Booking
Score: 3/5
Review left: 21/09/24
Service and MOT carried out fine at reasonable cost, but the car failed due to a broken rear coil spring. For specific reasons I needed the car back the next day so was forced to let the garage quote and carry out the repair. The cost was a whopping £265, at least £100 more than a "quick" competitor quoted me for a less than 1 hour job. If you're happy to pay £165 per hour labour charges, carry on, but I won't be going back.
Wouldn't recommend
Kirk
Verified Booking
Score: 1/5
Review left: 12/08/24
Car came back from its service with a new scratch on passenger side and chipped drivers door where they’ve opened the door onto something. Car was only just out of the body shop this week. More than angry at the damage. Avoid this garage if you care about your car. Also charged £80 more than the arranged fee!
Wouldn't recommend
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