Eden Vauxhall Reading Logo

Eden Vauxhall Reading

29 Reviews
Available from: 18/08/26
Service Plans Available Upon RequestThis is not a Manufacturer ServiceManufacturer Parts & Services available

About Eden Vauxhall Reading

Established in 2008, we strive to create a better world of motoring and provide our customers with an unparalleled level of customer service. Each Eden dealership is well recognised and a reputed business in the communities in which we operate, in part due to having developed a culture which is demo...Read more

Service Plans Available Upon Request

This is not a Manufacturer Service

Manufacturer Parts & Services available

0% Interest Available

Free Visual Health Check & video

Fully Trained Technicians

Customer Reviews

4.4729 reviews

Reviews Summary

AI Generated

Customers consistently praise the garage's professionalism, excellent communication (particularly the video inspection updates), and friendly, welcoming staff who create a comfortable waiting environment. The service is frequently described as thorough, efficient, and good value, with technicians demonstrating strong knowledge and going beyond expectations. One reviewer mentioned that a hose wasn't secured properly requiring a return visit, and another noted concerns about parts not being original or OEM, though these issues were raised by only a small number of customers.

Value
Staff helpfulness
Quality of work
Communication
1.0/5.0
Verified
Do not use
Wouldn't recommend
Review left: 19/07/26

Reply from Eden Vauxhall Reading

Thank you for taking the time to leave your feedback. We're genuinely sorry for the frustration and inconvenience caused by the cancellation of your booking and the conflicting communications that followed. Unfortunately, on this occasion we had to cancel your appointment due to an overbooking issue, and we completely understand how disappointing and frustrating this was. We also apologise for the subsequent calls and emails that provided inconsistent information. This is not the level of service we aim to provide, and we recognise how confusing the experience must have been. Your feedback has been shared with the relevant teams so we can review what went wrong and improve our booking and communication processes to help prevent this from happening again. We sincerely apologise for your experience and appreciate you bringing these issues to our attention.

5.0/5.0
Verified
MOT
Would recommend
Review left: 01/07/26
4.3/5.0
Verified
Pleased - good throughout
Would recommend
Review left: 13/05/26

Book your MOT, service or repair online

Enter your vehicle registration for an instant price you can book online
No pre-payment required
Select your services and pay nothing until the date of your booking!

Garage Address

Eden Vauxhall Reading38-40 Portman RoadReadingRG30 1JG

Opening hours

Monday: 8:00 AM to 6:00 PM
Tuesday: 8:00 AM to 6:00 PM
Wednesday: 8:00 AM to 6:00 PM
Thursday: 8:00 AM to 6:00 PM
Friday: 8:30 AM to 6:00 PM
Saturday: Closed
Sunday: Closed