Eden Vauxhall Bracknell

70 Reviews

Available from: 18/03/26

Service Plans Available Upon RequestThis is not a Manufacturer ServiceManufacturer Parts & Services available

About Eden Vauxhall Bracknell

Established in 2008, we strive to create a better world of motoring and provide our customers with an unparalleled level of customer service. Each Eden dealership is well recognised and a reputed business in the communities in which we operate, in part due to having developed a culture which is demo...Read more

Service Plans Available Upon Request

This is not a Manufacturer Service

Manufacturer Parts & Services available

0% Interest Available

Free Visual Health Check & video

Fully Trained Technicians

Customer Reviews

4.72•70 reviews

Reviews Summary

AI Generated

Customers consistently praise Eden Vauxhall Bracknell for professional, friendly service, with many highlighting excellent communication through video updates, competitive pricing, and the complimentary car wash and valeting. The garage is frequently commended for its trustworthy, efficient approach and knowledgeable, helpful reception staff who handle bookings smoothly. A small number of reviewers noted that communication could be clearer regarding additional repairs identified during diagnostics, and occasionally there have been issues with booking confirmations or confusion over what's included in certain service packages.

Value

Staff helpfulness

Quality of work

Communication

4.8/5.0

Verified

“Efficient”

Always nice to get an email update with a video telling you what they've done or needs doing.

Would recommend

2.0/5.0

Verified

“Poor communication and questionable quality”

Very poor communication about what was actually required. Car came back with service light still on and no explanation as to why which would have been picked up when they had previously plugged into diagnostics machine. No mention of this new error and very blasé about (would cost upwards of another £150 to fix) should have been quoted when they had the car to fix all at once.

Wouldn't recommend

Reply from Eden Vauxhall Bracknell

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were unhappy with your recent experience and would like to clarify what happened from our side. When your vehicle came in, it had a management light on. Our diagnostics identified rodent damage, which we repaired. Once the repair was completed, the management light was cleared and no additional fault codes were present at that time. Upon collection, when you advised that the service light had reappeared, we immediately re-checked the vehicle at no charge. The new fault code indicated a glow plug issue. This was not present during our initial diagnostics and is unrelated to the rodent damage repair previously carried out. As a separate fault, it would require additional work and parts as advised.

5.0/5.0

Verified

“Good Customer Service”

I have used Eden to regularly MOT and service my car as I have found them trustworthy with good communication. They bring to your notice any issues they have identified that require attention either immediately or near future and promptly deal with work covered under warranty.

Would recommend

No pre-payment required

Select your services and pay nothing until the date of your booking!

Garage Address

Eden Vauxhall BracknellUnit 10/11 Bilton Industrial EstateLovelace RoadBracknellRG12 8YT

Opening hours

Monday: 8:00 AM to 6:00 PM

Tuesday: 8:00 AM to 6:00 PM

Wednesday: 8:00 AM to 6:00 PM

Thursday: 8:00 AM to 6:00 PM

Friday: 8:00 AM to 6:00 PM

Saturday: Closed

Sunday: Closed

GARAGE TYPE

SERVICES & PACKAGES

LEARN MORE

Eden Vauxhall Bracknell

About Eden Vauxhall Bracknell

Customer Reviews

Reviews Summary

Book your MOT, service or repair online