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The Car Doctor

23 Reviews
Available from: 03/03/25
Over a Decade Of Dealership ExperienceCall us for additional services

About The Car Doctor

Over a Decade Of Dealership Experience

Call us for additional services

Car Doctor – Willenhall’s Trusted Automotive Specialist At Car Doctor, we provide a wide range of high-quality services to keep your vehicle in top condition: Some Of Our Services: • BMW and MERCEDES digital service history updated • MOTs & Servicing • Engine Remapping (Stages 1-3) • Immobilis...Read more

Extra Services offered

MOT
Interim Service
Full Service
Major Service
General Repair

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Reviews and Ratings

Average Ratings (4.83/5)
Taken from 23 reviews
Value
Staff helpfulness
Quality of work
Communication

Julie

Verified Booking

Score: 2.25/5

Review left: 18/01/25

"Improvements needed"

I am not happy with the service as I feel only the bare minimum was done to my car. I think the coolant hasn't been checked properly as it looks brown and no coolant has been added to it. When I asked about checks done I was told it had been topped up but the level was still the same as when I took it. I feel they should have flushed the coolant system and replaced it with new coolant as this could impact the performance and cause damage to the engine if it overheats due to viscosity of it.

Wouldn't recommend

Reply from The Car Doctor

You feel that we should have flushed your cooling system however this would not be part of the service booking which includes top ups that were carried out, we would not carry out additional repairs or servicing without prior agreement. Your vehicle is in poor condition with the engine light on brake pads and discs worn badly we carried out a battery test which showed a replacement was required however you denied any further repairs, also I would like to add here the engine light could be a major fault which you have not had diagnosed and are driving the car as it is. The service book was not found in the vehicle. you came the following day to have it stamped and blocked off the neighbouring business, we asked you to move your vehicle, you seemed unhappy about this hence the review.

Gregory

Verified Booking

Score: 5/5

Review left: 15/11/24

"Great service"

First time going to Car Doctor and it won't be my last. Great service and wonderful guys.

Would recommend

Gary

Verified Booking

Score: 5/5

Review left: 10/11/24

"Great service"

Went on for mot and service Good work rang with updates

Would recommend

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Garage Address

The Car DoctorUnit 1 Doctor's PieceWillenhallWV13 1PZ

Opening hours

Monday: 10:00 AM to 7:00 PM
Tuesday: 10:00 AM to 7:00 PM
Wednesday: 10:00 AM to 7:00 PM
Thursday: 10:00 AM to 7:00 PM
Friday: 10:00 AM to 7:00 PM
Saturday: Closed
Sunday: Closed