I booked a service with the expectation of a confirmation call. On the day, no call came, so I drove 30 minutes to the centre. Upon arrival, my booking was missing, receiving no apology for the inconvenience. They later said I shouldn't have come without a call, but my service time had already passed?? BCC Hyundai Bury's "BookMyGarage" system is not up to date, as I could book the same service for the next day, contradicting what I was told in person. I strongly advise against this garage.

Wouldn't recommend

Communication before the service was very poor. I found out less than 24 hours before that a courtesy car was not available which was one of the main reasons for booking. Managed to make alternate arrangements though and the staff on the day were great. Work was identified as needing to be done which was carried out quickly and I think to a high standard

Would recommend

I was very happy with all aspects of my service they dropped my car off back at home after the service and Clare was very helpful as usual. No issues at all.

Would recommend