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Baylis Suzuki car servicing, MOTs and repairs in Staverton Bridge. Manufacturer knowledge you can trust. From vehicle diagnostics and health checks to air con servicing and general repairs, you have peace of mind that you have the best technicians and genuine parts. Baylis prides itself on its repu...Read more
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Ben
Verified Booking
Score: 1.5/5
Review left: 19/03/25
Having booked a major service including brake fluid for a reasonable price, I was contacted to say "you do know this isn't using oe parts right?" I wasn't prepared for that and the cost doubled when genuine parts were quoted except that "we probably can't get them". So, I don't know whether the servicing there is any good. It ended up being more expensive than the manufacturer offering, so I went there to prevent any more playing about.. I shan't use BMG again.
Wouldn't recommend
Reply from BookMyGarage
Thank you for your feedback Ben. We’d like to clarify that the services booked through BookMyGarage (BMG) are not manufacturer services, and therefore, they may differ from those provided by main dealerships. Our website outlines what is included in each service, and individual garages may offer the option to upgrade to OE parts if preferred. We’re sorry to hear that this wasn’t what you expected, and we appreciate your comments. If you have any further concerns, please feel free to reach out to us.
John
Verified Booking
Score: 5/5
Review left: 09/03/25
Major service and mot completed and everything was smooth fast. Engine noise investigation wasn’t completed as requested but they were able to reproduce and give an indication of what it is and the cost of a further investigation estimate
Wouldn't recommend
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