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Bassetts, Nissan car servicing, MOTs and repairs in Swansea. Manufacturer knowledge you can trust. From vehicle diagnostics and health checks to air con servicing and general repairs, you have peace of mind that you have the best technicians and genuine parts. Bassetts prides itself on its reputatio ...Read more
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ryan
Verified Booking
Score: 2.75/5
Review left: 04/10/24
took car in to garage as told had a phone call to say they couldn't do the work as sump plug " couldn't be removed " so had to take tona different garage and they removed it 2 not for older cars sorry
Wouldn't recommend
Reply from Bassetts Nissan Swansea
We are sorry to hear you were not happy with the service we provided. The sump plug was very tight and we tried to remove it, but it was so tight if we got it out it might have stripped the sump thread or even damaged the sump. We advised the customer of this to avoid him incurring more cost and the vehicle being immobilised as it was booked into another garage that week to have a gearbox fault rectified. We did not charge as we did not complete the work requested.
Keith
Verified Booking
Score: 5/5
Review left: 07/09/24
Really happy with the service I get when my car goes in for it’s yearly service/mot can’t fault the service from the staff, I always go to Bassett Nissan.
Would recommend
Ala'a
Verified Booking
Score: 5/5
Review left: 21/08/24
The whole experience was stress free. I had a call from Nissan to confirm the booking. Always answer the phone and happy to help. As soon as theca is ready I get the call to collect it. They didn't leave it to the end of the day to call, where you have to arrange a lift during rush hours. I have used Bassett's Nisan 4 times to service and MOT our cars and service is always as good as the last one.
Would recommend
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