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"Car was dealt with on time and I was kept informed of the work that needed doing and cost so no hidden surprises (like labour which some garages line to exclude when giving you a price)"
A busy garage
"As far as I can tell, the work expected was done. The engine fault light no longer appears."
"Very happy, done thorough checks and told me what needed to be done and how much going to be."
"Reasonably priced, good work and always willing to help where they can."
"Great service ,great staff, very efficient"
"Always happy with work. Staff are friendly and always keep you up to date"
good team very polite
"Very good service and speed of job picked car up from my address and fetch back after work was completed"
"Great service, good prices, polite staff and an unexpected beautifully cleaned car!"
"Grossly overpriced quote for MOT repairs, £720 quoted ,got work done for £325 1 mile down the road"
Wheels and tyres, as with any rotating object, need to be balanced in order to reduce vibration. A good example of this is when laundry is loaded into a washing machine unevenly, the drum is not correctly balanced, so vibrates. Similarly, wheel balancing ensures that the weight of the wheel and tyre is even around the axle.
You should always have your wheels balanced whenever you have new tyres fitted. Car tyres which are fitted on wheels that have not been properly balanced will wear very quickly and unevenly. This is due to the inconsistent points of friction between the tyre and the road, creating an effect like rubbing sandpaper on the tyre aggressively. Losing grip this way could be very dangerous and the vibration also makes the car’s ride very uncomfortable, possibly to a point of distraction that might lead to an accident.
Wheels are typically removed from a car before their balance is checked. They are placed in a specially-designed machine and spun to measure the vibration. Small offsetting weights are placed at points on the rim of the wheel based on results from the balancing machine. This is repeated until the machine reports that the wheel is balanced.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in Newport. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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