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"They've give me the honest low down on my car "
"The quality of workmanship and service provided was exemplary of a very quality conscious and Exceptional professional service"
"The garage staff were pleasant, brisk and efficient."
Not what it appears
"Disappointed this was NOT the full Volkswagen Major Service as described on the VW website. The dealership should make it clear this is a stripped down version w/o spark plugs and various filters. I was also not pleased with the Customer Service representative, who left it very late in the day to inform me regarding a tyre puncture. I wound up replacing the tyre with Kwik-Fit, but it could have been replaced at Alan Day, had they called earlier in the day, for less money."
Great job as all ways
"Very friendly and efficient"
"Friendly staff, easily available. They picked up and dropped off the car making the whole process extremely smooth. Great service!"
Wheels and tyres, as with any rotating object, need to be balanced in order to reduce vibration. A good example of this is when laundry is loaded into a washing machine unevenly, the drum is not correctly balanced, so vibrates. Similarly, wheel balancing ensures that the weight of the wheel and tyre is even around the axle.
You should always have your wheels balanced whenever you have new tyres fitted. Car tyres which are fitted on wheels that have not been properly balanced will wear very quickly and unevenly. This is due to the inconsistent points of friction between the tyre and the road, creating an effect like rubbing sandpaper on the tyre aggressively. Losing grip this way could be very dangerous and the vibration also makes the car’s ride very uncomfortable, possibly to a point of distraction that might lead to an accident.
Wheels are typically removed from a car before their balance is checked. They are placed in a specially-designed machine and spun to measure the vibration. Small offsetting weights are placed at points on the rim of the wheel based on results from the balancing machine. This is repeated until the machine reports that the wheel is balanced.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in London. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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