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"I thought this is a lexus centre, however it isn't!"
"I took my car for my annual car service. The check was done quickly and they rang me to inform me of work that needed doing for the near future. They kept to the rockets that had been quoted online which was good. The only thing is my air con was regassed and then went on to smell bad as my filter needed changing. I was surprised no one picked this up as I smelt the smell when I picked up my car but thought it was due to something else until I used my air con 2 days later. They quickly sorted my filter when I came back later that week but it potentially could’ve been sorted in one go. Otherwise great service all round."
Efficient and nice
"Was no need for repairs other than bulb. Was very quick and polite when booking."
"Served quickly and was consulted at every stage"
"Honest and helpful I will use them again"
"Booked one day for work to be done the next; situation changed so needed car by 3 pm; not a problem at all. A fault I didn't mention was fixed. MoT was done with sensible advisories and no "You have to have this done to pass MoT". Car was collected and delivered promptly and with great courtesy. Totally unexpectedly, car was cleaned inside and out. I cannot check the internal work and it is too early to know if everything is right but I felt happy about the work in exactly the way I felt UNhappy with a different garage the year before."
"The staff were very helpful and reliable"
"Very happy and satisfied"
Prof. & trustworthy
"Benjamin and staff are consistently professional and friendly. Taking time to answering my questions and I feel, keeping costs down where they can, for their customers. Recommended to all."
Service and MOT
"All good pleased with everything so far."
Great staff and service
"I am a single mother who hasnt got much knowledge of cars. My car needed a service so looked online for garages as i dont know any personally. I came across this garage and booked it due to the best price and the excellent reviews. I can say the reviews were correct as i had a excellent experience with staff and sevice. I didnot feel intimidated as i usually do when there are only men and iam the only women. The staff were very helpful and explained so much things to me so which i wasnt aware off. I would highly recommend this place as they are honest and realible and price is decent."
"Happy and pleased with the work done."
Any rotating object has to be balanced in order to reduce vibration and optimise its performance. We're all familiar with the vibration caused by an unevenly loaded washing machine drum; that's what your car tyres have to endure if the wheels have not been properly balanced. As a tyre wears, its balance may change slightly. And when you have new car tyres fitted, you will definitely need to have your wheels balanced.
If your car has a wheel that is out of balance, you will probably notice it most at speed. Often you will find there is a particular speed where this is most noticeable, and you’ll feel it through your steering wheel.
Your garage will usually take the wheel off the car to check its balance. They put the wheel in a machine that spins the it, and measures the vibration. The mechanic adds small weights to the rim of the wheel - the balancing machine tells him where to attach them - and the mechanic repeats the test until the wheel is satisfactorily balanced.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in London. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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