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"Brilliant all-round. Have older, basic car but was treated with the same respect & courtesy as someone with a new Mercedes. No hidden costs. Have recommended Imperial to others & will be returning this year."
"Brilliant value, no hidden extra charges, friendly and also have fantastic opening hours."
"Happy with all service"
"Excellant service advisor, great price paid. Tyre depths and brake pad thickness not recorded on the service sheet when they should of been."
A bit steep
"Although the staff are really helpful and friendly, I find their prices are too high and you don’t get rewarded for repeat business."
Great work, friendly team
Positive all round!
"I chose Imperial because of the reviews on this site, and wasn't disappointed. The car was collected [I was phoned beforehand to check the time was ok]. While the car was with them had another couple of calls to note actions that should be taken and whether or not I wanted the done. Super courteous and helpful at all times. Then a call when it was done, and a check that it was convenient to bring it back. Excellent price and outstanding service."
"Very happy with level of service offered"
Wheels and tyres, as with any rotating object, need to be balanced in order to reduce vibration. A good example of this is when laundry is loaded into a washing machine unevenly, the drum is not correctly balanced, so vibrates. Similarly, wheel balancing ensures that the weight of the wheel and tyre is even around the axle.
You should always have your wheels balanced whenever you have new tyres fitted. Car tyres which are fitted on wheels that have not been properly balanced will wear very quickly and unevenly. This is due to the inconsistent points of friction between the tyre and the road, creating an effect like rubbing sandpaper on the tyre aggressively. Losing grip this way could be very dangerous and the vibration also makes the car’s ride very uncomfortable, possibly to a point of distraction that might lead to an accident.
Wheels are typically removed from a car before their balance is checked. They are placed in a specially-designed machine and spun to measure the vibration. Small offsetting weights are placed at points on the rim of the wheel based on results from the balancing machine. This is repeated until the machine reports that the wheel is balanced.
How to be a better driver
Whether you’re driving in Ipswich or further afield, think about road user etiquette. Showing respect for other road users makes driving more pleasant for you and safer for everyone. For example, if you have to make a last minute change of lane, make your request to change clear to the driver who will need to let you in - and signal your thanks if they do. Be ready to abandon the change of lane if they won’t play ball - your safety (and that of other drivers and pedestrians) is more important than getting to your destination in the shortest time possible. When the position is reversed and a driver asks your permission to change lanes, allow them to as long as it is safe. If you get frustrated, avoid using your horn - it won’t improve matters and might make them considerably worse.
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