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Great Customer Service
"Unfortunately there was an equipment failure which prevented the MOT from being carried out on the booked date. The personal customer service I received was excellent, despite the situation; which was clearly catastrophic for the garage. I was seriously impressed with with the attitude and approach, which was to do everything possible to keep me updated, informed and offer me solutions."
Good, courteous service.
"All work requested completed to a high standard, at a good price."
"Quick and very helpful service will go back again"
Fabba dabba doo!
"Super duper service!"
Friendly and Helpful
"No repairs required, very helpful to a mum who may have needed car back in time for school run. Will use again"
"Quick service. Friendly and efficient."
"Recently moved to area, so first time using Brook Road Garage, but not disappointed! Highly recommend and I won’t be going anywhere else from now on. I needed quite a bit of work doing and Pete was very good at explaining it all to me and prioritised the urgent items for me to help spread the cost. There was no pressure and all repairs were quoted fully inclusive and were very reasonable. Service was excellent, work completed quickly and when I collected the car it had also been fully valeted! Fantastic service."
"Picked up my car as promised, kept me well informed, and even cleaned the car before bringing it back to my home"
"Great service plus they cleaned outside and inside, unexpected bonus."
Good local garage
"Serviced and MOT completed quickly and good value. Complimentary vac and wash too."
"Felt totally confident in what they were doing. I did have the full service so they checked EVERYTHING. They even washed and cleaned my car - bonus! Wonderful friendly team. Won't hesitate to use again."
"Work undertaken as promised and further issues identified but pragmatic advice provided about urgency or otherwise of the highlighted work and no hard sell. Would certainly return and recommend."
Power Assisted Steering, or ‘PAS’ as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
There are two types of power steering: rack-and-pinion and the recirculating ball. Rack-and-pinion is the most common system. Although not as widespread, the recirculating ball system is still in use, mainly on vans and trucks.
In both systems, two high-pressure hoses connect the steering rack to both sides of the centre seal. One hose directs high pressure hydraulic fluid from the power steering pump to the steering mechanism, while the other allows fluid to flow back to the pump. When the steering wheel is turned left or right, the steering mechanism allows the hydraulic fluid to pass to that side of the rack. That pressure assists the vehicle's steering power by pushing the seal and rack in one direction or the other.
How can you save money (and the environment) while you drive?
As every garage owner will tell you, there are some tried and tested ways to cut down on your petrol costs (and consumption) while you’re out and about in Wimborne or beyond. One is to shut your windows. If you can hear that wind noise in your car it’s costing you more to drive. This is because the car becomes less aerodynamic and has to work harder to motor along. Removing a roof rack will improve your fuel efficiency for the same reason. Another useful tip is to combine short trips into one; each time you drive after your car has been parked for a while the engine will be cold and need to use a lot more fuel for the first 5 miles or so. If you do one trip from school drop-off to supermarket to office you’ll use far less fuel than if you do all those trips individually.
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