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"I had read the reviews from previous customers prior to booking my car in. I was really pleased with the customer service from first point of contact to collecting the car. Only one small niggle, there were a few dusty marks under the wheel and fabric on the door. It came off, no problem. May be an idea to put clean overall on when getting into the car. Will use again"
"From reception to collecting the car a pain free experience of real quality, no repairs necessary hence 1 score"
"Very happy with the service and quality of workmanship."
"Very happy with the service received on my smart car. Quality work and nice to deal with. Will be back. Thank-you."
"Excellent Service, helpful and professional staff. Highly recommended!"
"Easily the best experience I've had getting my car serviced. Picked up, dropped off, no fuss and very friendly staff. I would definitely recommend!"
"5 starts would highly recommend"
Will use again
"Yes. Left my car for MOT and it was ready when they said it would be. Will use again."
"I was very happy with the service both for the mot and customer service"
"Completed on time and to quoted cost, also advised of additional work that will need to be done later this year."
"Absolutely would recommend"
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
Smart Automobile is a company headquartered in Böblingen, Germany, that has marketed a range of microcar and subcompact vehicles. Marketed in 46 countries across Asia, North and South America, Africa, Australia and Europe, the design concept for the company's automobiles was first developed at Mercedes in the early 1970s and in the late 1980s. It was quite a lengthy gestation period, and the first model was finally launched by Daimler-Benz in 1998. Several variants on the original design have been introduced, with the original two-seater (called the Fortwo) now in its third generation and the Smart now being available as a fully electric offering.
The brand name Smart derives from its early cooperative studies with Swatch and Mercedes: Swatch Mercedes ART - although we have to say, it does make it a bit difficult to search online with a name like that! Overall, it is a very specialised company that builds ultra-compact cars, designed to carry up to four passengers through congested city streets with ease.
How to be a better driver
Whether you’re driving in Torquay or further afield, think about road user etiquette. Showing respect for other road users makes driving more pleasant for you and safer for everyone. For example, if you have to make a last minute change of lane, make your request to change clear to the driver who will need to let you in - and signal your thanks if they do. Be ready to abandon the change of lane if they won’t play ball - your safety (and that of other drivers and pedestrians) is more important than getting to your destination in the shortest time possible. When the position is reversed and a driver asks your permission to change lanes, allow them to as long as it is safe. If you get frustrated, avoid using your horn - it won’t improve matters and might make them considerably worse.
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