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Polite and efficient
"They came to pick up my car at a very convenient time, was called promptly with some minor work that needed to be done and my car was returned long before I finished work."
Fab and friendly
"Very friendly and excellent service. Other than having to ring for an update it was good all round"
"Very friendly staff who were very accommodating given my work arrangements and brilliant service offered which was topped off by them coming to collect my car from work and brought it back so that I didn’t need to take time off work."
honest and reliable
"Can always be relied upon to give honest feedback of what work is needed/future work on car"
Could try harder
"Nice to have a follow up call from the garage after booking through Book my garage. Enquired about the special engine cleaning that was advertised everywhere in the garage and met with blank stares and 'we don't do that here' Very odd. Staff didn't mention a fault that's been flagged on my car for a year. Think it's time to try somewhere new."
"Good quality and no issues"
Efficient and fast
"Great customer service, job done within the same day of confirming all the work, pick and drop off very smooth. Overall, very happy, will be coming back,"
"Easy to deal with and very confident in their recommendations and work carried out."
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
This waterfront city in Hampshire is the most densely populated city in the UK. This means that traffic can build at Portsmouth’s rush hour, but that it’s also packed with things to do and see for all ages.
Tourists are drawn to the area for its proximity to the sea, but Portsmouth’s naval history is also a prominent feature with numerous related attractions, such as The Historic Dockyard, the D-Day Museum, the Royal Naval Museum, and the Royal Marines Museum. A number of iconic ships adorn the dockyard such as the HMS Victory, the HMS Warrior and Henry VIII’s Tudor warship the Mary Rose. For those who can handle heights, there are marvellous views from the observation deck of the Spinnaker Tower, a sweep of glass and steel shaped like a sail, which lays claim to being Britain's tallest tower outside London.
Portsmouth has a prestigious literary history and is the birthplace of many celebrated authors from Sir Arthur Conan Doyle to Michelle Magorian, H.G. Wells to Neil Gaiman and most notably, Charles Dickens. The modest house in Old Commercial Road was his former abode and has been restyled to resemble the original Dickens family home.
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