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very quick great staff
"Very happy with the service. Would definitely use again"
On Time Service
"Holt Road Garage rang after booking on line to confirm the date of my booking, they could not do the original date (I only booked 2 days before!) but could do the next day. Collected the car, did the MOT and service and then rang me with results, fortunately passed MOT first time. They then went through advisories and most were a future job, the one thing I did ask was to replace a light bulb which they only charged for the bulb. Returned the car and as not at home popped keys, invoice and credit card receipt through the door. All done....completely different to recent experience with servicing stop where I have had three attempts to get work done. Well done Book my garage and Holt road garage"
Fab customer service
"They fit me in on short notice and did everything I needed. Couldn't have asked for more"
"Very happy to recommend Redline - friendly staff, always kept informed of what was going on. Had a couple of new tyres which I guessed I would need and was quoted different prices to suit my budget. Service was quick and the sleepy greyhound outside delightful ☺️"
"Happy with the service. Thank you."
"Im very happy with my experience, great service and friendly, no issues what so ever!"
"Used the collect service at no extra charge excellent"
"Fantastic as always"
"Your booking system did not work, however the garage fitted me in the next date at the same price"
"Welcoming staff, loan car available, timely contact to let me know vehicle ready, prompt service at collection."
Raising the bar
"Very thorough and found issues I knew were there but other garages couldn't find. Mot also very thorough (although they say it's just a standard mot) I guess they just do it properly."
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in Norwich. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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