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Very polite and helpful.
"Very courteous staff. Went out of their way to ensure everything was carried out correctly."
"The staff were very helpful and friendly and the work was completed fast."
"Went in for MOT. It failed because of the Rollbar and was fixed. Kept me up to date when they found issues. Not sure if the work was the best available value as I haven't researched how much it would cost elsewhere but the car feels better in the corners so can't complain with the workmanship."
"Amazing contact throughout the day about what was going on."
"Ken and his staff at Redline are extremely helpful. The work carried out is of a high standard and at a competitive price! Unlike some other garages/mechanics I've used in the past, Redline kept me up-to-date with any work that needed to be carried out."
"Freindly, local garage. Great customer service. Nothing too fancy :)"
"Bought low mileage 22000 car but older needed full service asked if they could look for rusty brakes or pipes etc did service only other thing needed was fresh brake fluid they could have said lots more needed but were honest and said nothing else needed very informative helpful booking my van in next very pleased to have found great garage that is clean professional and reasonably priced would recommend"
"well done, good people"
Can't fault them
"Can't fault them. Helpful and informative all the way through. Nothing was too much trouble. Took the time to talk to me about other issues with the car and recommended a great place to take it"
"Never knew about this garage before book my garage, really pleased i found them. very honest, even found a gift card i lost somewhere in the car!"
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in Norwich. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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