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First Class Service
"never had problem sine 2009"
"Always good service and simple, convenient booking process."
"I dropped my van down to them at 9am. They said that it would be done straight away and would be ready in an hour. I went back an hour later and it was done and waiting for me. I was impressed with the level of customer service, the cost was amazing and the overall experience was great. I will always use them from now on. Fantastic"
Fast and efficient
"Friendly staff. Like having a health check if the vehicle"
"Had an MOT all passed, took car for full service a week later at a different garage to be told 3 things needed work which should have been picked up in the MOT. Had an appointment for 10am, got to the garage to be told I was meant to be there at 9am, showed email confirmation of 10am. The garage did offer me a slot same day and called me to come in earlier which was ok."
"Got a follow up email to confirm appointment straight away. Good service and a text to say it was done. Explained through the MOT and advisories. Overall great service"
Needs time improvement
"Very helpful staff, really nice and smile at You! Timing can be improved was told my appointment for MOT was 8:30 and I didn’t get my car back until 2PM"
"Great service and the pick up and return is a godsend. The staff were great I would definitely use them again"
Worth the Money
"Booked at short notice as let down by usual garage which has now lost my business to Imperial"
"I'm happy with the service,great job everything done in one day. great thing, I got an excerpt of everything that was tested for the MOT certificate. Next MOT Im back the same place."
"Great experience : highly recommended"
"Very good service, everything was explained to me in easy way. My big recommendation"
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
What do you need from your garage?
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