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"Carl on the service desk was extremely helpful with great customer service skills, however the customer service was let down by another bloke who I found quite short and abrupt"
A great service
"Very satisfied with a services provided."
"Very quick, dropped off at 9am collected at 1330 great service and very local to work"
Simple and good service
"Mot done perfect, no problems, didn't hear back as stated but I called and the staff were very helpful. Side note - the review came through for "Andrew Tea" when it should be "Teal" for my last name."
"Excellent from the garage. My car went for a full service and I was greeted. by a happy, smiling face. The price and service was reconfirmed before I left and I was told I would be kept updated. As promised, I received a call around an hour later to tell me I needed new wipers on the front and brake fluid change is recommended (I already knew both these). The prices quoted were very reasonable and I was not out under pressure to have the additional work done. My car was ready for collection within 3 hours and I received an excellent service and will use them again."
"Good price compared to some others I had a quote from. Strange that I couldn't pay with credit card however, that was not anticipated,"
"Been going to Bsmart for 10 years. Trust reliable service. Family friendly and reliable. Thank you"
"Great professional service."
"I took my car in at agreed time and date in the morning and car the was ready within good time of when I needed it. The staff are pleasant and helpful. Only thing I would have liked was an itemised bill of the work carried out on the service instead of it just saying 'Full Service' and the cost. However trust all the things normally involved, which I'm not sure of, were all completed."
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
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