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"Polite , smiling and welcoming- from the lovely lady on reception to Neal and the other staff. Informed of some additional issues before the work and gave some options. Showed me the worn tyres so I could see the proof. Tyre was worn on the inside so I wouldn't have seen it. Been using Barton Reynolds for the past 4 years and was on recommendation from a tradesman I used."
"Brilliant service, as I’m disabled they arranged for collections and delivery of my car back to me after the mot was complete."
"From initial contact to pick up, I've always had great service from the team at Barton Reynolds."
"Excellent! Thank you!"
Great customer service
"Excellent customer service, very professional and thorough. Took the time to answer questions in detail and honest advice. Video vehicle check also great."
"The men here we great told them the problem and they were about to fit me in the next day, I was so grateful. the work they did was amazing, second time using this garage as I am a new driving . Very pleased with the service they provide, they go above and beyond. They explain the work they do to the car and why its costing you what price- Thank you. Will be using again."
"Nice guy, quick work, not great at communication and follow up, which basically will result in them not getting more work from me. Good for a service, but doing themselves out of work"
"Very happy with service"
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
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