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1st class garage
"I have nothing but positive comments to make about this garage and the professional service that they offer me as a customer, from initial booking to returning my vehicle the staff are helpful and I feel very confident in the workmanship they deliver. The work is done quickly, professionally and at every stage I am kept informed. Many thanks guys"
"Spot on from start to finish hassel free quality prices car even picked up and dropped off will definitely be recommending to others will be going back for any future work required finally found a quality garage"
"From start to finish GC Auto were brilliant. Called me as soon as I made the booking to confirm the pick up place and time. On the day there were no problems at all, they arrived as agreed and called me after they'd completed the work to arrange payment and drop off. There were no hidden costs like some other garages. The price they quoted was the price I paid. Which was brilliant especially as they even washed the car! Would definitely recommend and will definitely use again!"
Great customer service
"Really helpful staff and kept me updated throughout"
"After a service on my car I was made aware of some issues that needed to be fixed that should have cost a fortune but at GC the prices were very reasonable and pleasantly surprising. Whilst releases were done they always kept me in the loop and instead of just declaring that new parts had to be going in the my took the time to do extra checks to make sure they were needed and not just to make money off me which was refreshing because from experience that doesn’t always happen. Great value for money and the most helpful, honest and pleasant staff"
1st Class Service
"Great garage with friendly staff. Quoted price upfront so you know what you’re paying. Second year I’ve used them for my service and I’ll definitely be back. 100% recommend. Reliable and local is hard to find but GC Autos are spot on."
Always great service
"The only garage I use because I trust them. Theyre efficient, good value for money, and always give good service."
Great fast service
"Good value for money"
"Very satisfied with the work done. Professional and friendly staff, helpful advice. Great customer service and very accommodating. Reasonably priced. 100% recommended."
"Very pleased with service from GC Auto Ltd., Gateshead. Car was collected and returned as promised by two very polite young men. Work was completed in a few hours. Efficient, no fuss communications. Easy payment by credit card."
"I was kept updated and informed on the day, car was collected in a timely manner. I did have a slight issue after but GC took ownership and rectified without any problems"
"Excellent service, very forthright, came out much cheaper than initial estimate."
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
What do you need from your garage?
This might sound like a question with an obvious answer: you need a garage that can service or repair your car quickly and at a good price. But think again and you may realise there are other factors that affect your choice of garage in Gateshead. If you need to bring your son or daughter with you when you take your car in, are there toys in the waiting room? If you’re dropping the car off between school and work, can you pick up a cup of coffee while you’re there? Might the garage even collect your car and drop it back at your house after the work is done? You can find answers to all these questions on BookMyGarage.
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