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"Happy with all aspects of service"
"A fixed price that was reduced because no oil filter needed was good."
All seems fine
"Hard to tell with a service but the car works OK. The workshop appears professional and reassuring to see corporate fleet vehicles also being maintained. Many garages seem to have adopted menu approach to service, but Kynaston checked the service requirement to point me to a full service rather than me guessing what it may need. I am happy with this more informed indication."
"Very helpful - particularly when I needed to pick up the car later than opening hour."
"No issues, all done as said."
"Very good customer service and was contacted to advise on any repairs needed. Garage also saved me money by repairing the part rather buying new. Highly recommend."
Short notice MOT
"As always, an absolutely fantastic service. They were very accommodating and incredibly helpful. I won't go anywhere else, they're brilliant."
"Exceptionally pleased, top quality service, carried out very efficiently."
"Happy with service, staff were helpful. Great prices. I was able to book my car on the day I wanted. Would definitely return to them."
"Great value, helpful and friendly. Will use again and highly recommend."
"This is the second service I have had here and as usual excellent service."
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
How to be a better driver
Whether you’re driving in Exeter or further afield, think about road user etiquette. Showing respect for other road users makes driving more pleasant for you and safer for everyone. For example, if you have to make a last minute change of lane, make your request to change clear to the driver who will need to let you in - and signal your thanks if they do. Be ready to abandon the change of lane if they won’t play ball - your safety (and that of other drivers and pedestrians) is more important than getting to your destination in the shortest time possible. When the position is reversed and a driver asks your permission to change lanes, allow them to as long as it is safe. If you get frustrated, avoid using your horn - it won’t improve matters and might make them considerably worse.
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