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"took the car in for a service and the turn around time was very good and even suggested additional work that i could have done that was done by previous garage, but wasnt forced to have it done at all"
"Excellent service, totally professional, perfect."
"It's the best customer service that I've had from a garage. The communication was excellent before, after and during my MOT and I wasn't left wondering about what was going. I used the collection and drop off service which meant that I was able to work without any disruption to my day. This will definitely become my regular garage."
"Great service and I’m very grateful for the car pick up and drop off!"
"The offer of cut price mot with the service and a free courtesy car was a bargain"
Great value and service
"very happy with the work and the help from the guys there, great value for money. Value for money, best around."
"Great Service and communication"
Top End Pricing
"Having been hit with a large bill to get my car through its MOT I feel that the price I paid for parts and labour was at the top end of what you should be paying. While the work is ok and they did tell me the cost up front it still feels like I've been overcharged when the car was already in and being worked on. I won't be going back again or recommending the garage."
"Excellent service. Very Belgium & informative."
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
How to be a better driver
Whether you’re driving in Exeter or further afield, think about road user etiquette. Showing respect for other road users makes driving more pleasant for you and safer for everyone. For example, if you have to make a last minute change of lane, make your request to change clear to the driver who will need to let you in - and signal your thanks if they do. Be ready to abandon the change of lane if they won’t play ball - your safety (and that of other drivers and pedestrians) is more important than getting to your destination in the shortest time possible. When the position is reversed and a driver asks your permission to change lanes, allow them to as long as it is safe. If you get frustrated, avoid using your horn - it won’t improve matters and might make them considerably worse.
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