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"Staff very helpful will definitely use again"
"Great service, very informative (video) and reassuring that your car is in safe hands!"
Great service - as always
"From start to finish, the service was superb. Was kept informed throughout the day of progress and works required. Have been using Prompt Auto's now for a few years and they continue to impress. 5*"
"Help and support was great . Kept informed . Where mechanical irrm not found - work around proposed with no fuss or drama ."
"The car got collected and brought back at the requested times. Communication before and through out was brilliant. I wasn’t at the garage so unable to comment on the quality of the workmanship. The car failed it’s MOT because the headlights were dipped too low. It’s never failed on that before but apparently this can happen, to both headlights at the same time. They fixed it for 20 quid so my car could pass MOT. Apparently certain franchise garages do it for free, but that would mean I have to go back to get it retested. Unfortunately I didn’t have time as the car was due to be returned in 45 minutes, so I paid up."
Great, friendly service
"Very welcoming, friendly local garage. Kept informed at all times. Work done in a timely manner."
"trustworthy and friendly staff and i always feel comfortable going here they are also thorough and informative"
"I thought that I would have to come back as my tyres are a strange size but they got it on for me"
Power Assisted Steering, or ‘PAS' as it is also known, is a mechanism that helps you to steer your car. In most vehicles, the PAS relies on a hydraulic system to aid turning the vehicle's wheels. If you have ever driven a car with no Power Steering you will have most certainly noticed the difference between having PAS and not. Power Steering used to be a luxury in certain vehicles, but nowadays it is almost standard in every type of vehicle.
In the early days of the automotive industry, power-assisted steering was a luxury and was only available in high-end vehicles. Most new cars now have it as standard. That’s because they’ve become heavier, with wider tyres and front wheel drive, and would be extremely difficult to drive without PAS. This makes a car not only more pleasant to drive, but safer to drive too.
There are two types of hydraulic power-assisted steering: rack & pinion and the recirculating ball. Rack & pinion is the most common. The recirculating ball is far less common and only really exists in vans and trucks. Both have high-pressure hoses that connect the steering rack to the two sides of the centre seal. One hose sends hydraulic fluid from the power-steering pump to the steering mechanism, while the other directs fluid back to the pump. When turned left or right, the steering wheel’s steering mechanism allows the hydraulic fluid to pass to respective side of the steering rack, pushing the seal and rack in the necessary direction.
Electric power-assisted steering is fully electric. The wheels of the car receive direct assistance from an electric motor which is mounted on either the steering rack or steering column or directly to the steering rack. Sensors decide how much assistance to apply at any time.
When hydraulic fluid lubricates and seals the power-steering pump and hoses to prevent corrosion it can leak or gradually become less effective, making it harder to turn the steering wheel. Typically, a mechanic will check hydraulic fluid levels during an annual service.
If the electric motor fails, power-assisted steering will stop working, so the motor would need replacing. As with any electrical system, software problems can occur, necessitating an update.
With a reputation for building stylish and efficient cars, Audi has become one of the most popular premium car makes in the UK and is known as one of the best-selling luxury automobiles in the world. An extensive catalogue of beautiful, practical and well-built cars provides something to suit almost every need and nearly every budget.
At the cheaper end of the spectrum, you’ll find the Audi A1, while on the other end you’ll find the stunning Audi R8, a “supercar” loaded with a V10 engine and happily existing alongside the likes of premium makes such as Ferrari.
A range of SUVs known as ‘Q’, and Quattro four-wheel drive options on many cars cater to the off-road market, while the hybrid technology known as e-tron has helped cut costs across the board for a large number of Audi drivers.
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