Road Two Automotive

27 Reviews

Available from: 24/02/26

Professional and speedy serviceHighest quality of work

About Road Two Automotive

Road Two Automotive is a well established garage services company that has built up an enviable reputation over the last 20 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work.

Professional and speedy service

Highest quality of work

Customer Reviews

4.56•27 reviews

Reviews Summary

AI Generated

Customers overwhelmingly praise the garage for knowledgeable, friendly technicians, fast turnarounds and competitive pricing — many say the team fixed issues others couldn’t and provided good value. Strengths frequently mentioned are expertise, quick sourcing of parts, helpful staff and clear communication during jobs; weaknesses include poor pre-appointment communication, difficulty getting hold of the garage, missed or unconfirmed bookings, occasional shabby loan cars and administrative delays (eg BMW iDrive updates). Most reviews are five-star, though a handful report one-star experiences, so improving booking confirmations and follow-up would tackle the main complaints.

Value

Staff helpfulness

Quality of work

Communication

3.3/5.0

Verified

“Good work but poor customer service”

Hi - Below is honest feedback Pros ===== 1. Cheaper price as compared to market. 2.Good technician & helpful staff. 3. Value for money as they pass the cost benefit to customer. 4.If you are tight on budget then you can go to Road Two Automotive. Cons ===== 1.Poor consumer service : Its very difficult to reach Road Two Automotive by phone/email. 2.Its been 10 days since major service done but BMW service history is yet to be update in Idrive. 3.Punctuality : Garage opened around 9:15 AM

Would recommend

Reply from Road Two Automotive

Hi thankyou for the review, you called today asking about the BMW AOS system not being updated for your information you didn't even know this could be done because we are a BMW accredited garage we advised we could do this on collection for you and advised through the registration this would take 5-7 days to update as it is the old idrive screen If you provided your VIN number via email which we asked you and YOU didn't do this it would take 24-48 hours which YOU only provided today at 1PM, so for as far as poor customer service if you gave us the correct details from the start it would have already been completed Thanks:)

5.0/5.0

Verified

“Excellent Service”

Googled local service...They came up...Booked...confirmed and a friendly local business. Did a good job

Would recommend

1.0/5.0

Verified

“Hopeless”

They never got back to me to confirm appointment

Wouldn't recommend

Reply from Road Two Automotive

Apologies. We had a drop in our internal email system, we lost many booking emails and couldn't confirm jobs.

No pre-payment required

Select your services and pay nothing until the date of your booking!

Garage Address

Road Two AutomotiveUNIT 17 AND 18 COSGROVE BUSINESS PARKANDERTONNorthwichCW9 6FY

Opening hours

Monday: 8:30 AM to 5:30 PM

Tuesday: 8:30 AM to 5:30 PM

Wednesday: 8:30 AM to 5:30 PM

Thursday: 8:30 AM to 5:30 PM

Friday: 8:30 AM to 5:00 PM

Saturday: 9:00 AM to 3:00 PM

Sunday: Closed

Road Two Automotive

About Road Two Automotive

Customer Reviews

Reviews Summary

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