Prompt Autos Ltd

144 Reviews

Available from: 10/12/25

BookMyGarage Verified

Established almost 40 years agoMember of the regulatory motor industryMember of RMIF

Gold Tier

About Prompt Autos Ltd

You have just found a garage in Newbury that you can trust and that is eager to be of service to you. Established almost 40 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt A...Read more

Established almost 40 years ago

Member of the regulatory motor industry

Member of RMIF

Customer Reviews

4.86•144 reviews

Reviews Summary

AI Generated

Customers consistently praise Prompt Autos for friendly, professional staff, clear communication and fast, reliable MOTs and servicing — many mention competitive pricing, convenient collection/delivery and long-standing loyalty. Frequent positives are honesty/transparency, prompt turnaround, good workmanship and helpful updates, with several reviewers noting the car is returned clean. A small minority report problems — occasional booking hiccups, unexpected charges or missing items from a “major” service, and one cheaper repair elsewhere — but these complaints are rare compared with the overwhelmingly favourable feedback.

Value

Staff helpfulness

Quality of work

Communication

5.0/5.0

Verified

“Great service”

Using book my garage is very useful especially to see local garage costs. I’ve used Promot Autos for a few years now and am pleased with service, communication and competitive pricing.

Would recommend

5.0/5.0

Verified

“Great service.”

Used prompt autos for a few years now, but always great, fast service, upfront regarding pricing and good communication.

Would recommend

4.8/5.0

Verified

“Great service”

Online booking for my MOT didn’t work although I had a confirmation email mail. When I called it was swiftly sorted and a the job done quickly and efficiently. Great customer service.

Would recommend

No pre-payment required

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Garage Address

Prompt Autos Ltd7 Waterside CourtBone LaneNewburyRG14 5SH

Opening hours

Monday: 8:30 AM to 5:30 PM

Tuesday: 8:30 AM to 5:30 PM

Wednesday: 8:30 AM to 5:30 PM

Thursday: 8:30 AM to 5:30 PM

Friday: 8:30 AM to 5:30 PM

Saturday: Closed

Sunday: Closed

Prompt Autos Ltd

About Prompt Autos Ltd

Customer Reviews

Reviews Summary

Book your MOT, service or repair online