Practical Autocare

27 Reviews

Available from: 03/02/26

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Hassle FreeCompetitive RatesFord Specialists

About Practical Autocare

PRACTICAL IS A LOCAL FAMILY RUN BUSINESS, OVER 15 YEARS EXPERIENCE. WE PROVIDE ALL AUTOCARE SERVICES, INCLUDIND TYRES, SERVICING,MOT'S. WE ARE LOCATED IN THE CITY CENTER, WE OFFER ONSIGHT PARKING AND A COMFY WAITING AREA FOR ANY CUSTOMERS.

Hassle Free

Competitive Rates

Latest snap on diagnostic machines

Ford Specialists

Customer Reviews

4.83•27 reviews

Reviews Summary

AI Generated

Most customers praise the garage for friendly, polite staff, quick and reliable repairs, clear communication and fair pricing, frequently noting cleanliness and a willingness to explain work. There is, however, one serious complaint alleging unresolved safety faults and dismissive staff behaviour, which points to a potential occasional lapse in professionalism. Overall the business appears trustworthy for routine and major jobs, but it’s sensible to check safety items carefully and ask questions upfront.

Value

Staff helpfulness

Quality of work

Communication

5.0/5.0

Verified

“Fantastic”

Very happ

Would recommend

Reply from Practical Autocare

thank you

5.0/5.0

“High quality service”

The service I received from practical cars was honestly high quality, staff were amazing so friendly and welcoming. The work service on my car I have no complaints at all fast and reliable no issues at all since coming here. I would highly recommend to anyone. Thank you for your service.

Would recommend

1.0/5.0

Verified

“Deeply Disappointed - Unprofessional and Unsafe Service”

I took my car to Practical Autocare for a routine service, expecting professionalism. Instead, key faults were left unresolved and not disclosed—posing serious safety risks. When I called to raise concerns, staff were dismissive and even laughed before hanging up. This level of unprofessionalism is unacceptable. I strongly advise avoiding this business and seeking a service provider that values safety and customer respect.

Wouldn't recommend

Reply from Practical Autocare

Hi Cerys, apologies that you feel so strongly about our business. We aren't aware of any "unresolved key faults" and staff "laughing before hanging up" as when you came to the garage this morning, you're only concern was to get a refund for the job we were paid to do, which was a full service. At the time you collected your car there was no advisories, in our opinion, but we appreciate the "fiat specialist" has a different opinion. We thought the issue was resolved this morning when you did in fact get a full refund, but alas, obviously not. Should you need to continue this dispute, please call us. Thanks, Practical Autocare.

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Garage Address

Practical AutocareUnit 14 Gibraltar RowKing Edward Business ParkLiverpoolL3 7HJ

Opening hours

Monday: 9:00 AM to 5:00 PM

Tuesday: 9:00 AM to 5:00 PM

Wednesday: 9:00 AM to 5:00 PM

Thursday: 9:00 AM to 5:00 PM

Friday: 9:00 AM to 5:00 PM

Saturday: Closed

Sunday: Closed

Practical Autocare

About Practical Autocare

Customer Reviews

Reviews Summary

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