Busby Stoop Garage Ltd

226 Reviews

Available from: 06/01/26

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MOT Class 4,5 and 7

About Busby Stoop Garage Ltd

At Busby Stoop, we offer free collection and delivery for customers in and around Thirsk. Our wide range of services including ,MOT Class 4,5 and 7, Servicing, Diagnostics, Tyre Fitting, Air Conditioning, 4 Wheel Laser Tracking, Repairs to all car and light commercial vehicles, Courtesy Cars and Va...Read more

MOT Class 4,5 and 7

Customer Reviews

4.88•226 reviews

Reviews Summary

AI Generated

Customers overwhelmingly praise the garage, with most reviews awarding five stars for reliable MOTs and thorough servicing. Frequent strengths are friendly, helpful staff (many singling out Lisa/Bryan), clear communication, punctual turnarounds, easy online booking and handy extras like free collection/delivery and courtesy cars. A small minority report issues — disputed repair recommendations, unexpected labour costs or trouble arranging retests — and a few felt the attitude or phone manner could be improved.

Value

Staff helpfulness

Quality of work

Communication

4.0/5.0

Verified

“Excellent doing of MOT”

MOT done effectively, with some advice but no questionably needs forced upon me.

Would recommend

Reply from Busby Stoop Garage Ltd

Good Morning Peter, Thankyou for your review, always happy to help.

5.0/5.0

Verified

“Fantastic Garage, Lovely Staff”

Car runs like a dream after MOT and Service. Thank you all :-)

Would recommend

Reply from Busby Stoop Garage Ltd

Afternoon Eileen, Thankyou for your wonderful review, we always try to keep our customers on the road and clearly very happy :) . Much appreciated

1.0/5.0

Verified

“Terrible”

Very unhelpful. Failed MOT exaggerated the repairs and work needed to pass. Wouldn't offer a retest because they had no availability. But luckily I found a garage, who not only carried out the minor repairs required they did it within 1 hour and re-mot the car. You should not be taking bookings for mot if you can not accommodate for re-takes. Its a legal requirement. But lessons learned to never use this garage again

Wouldn't recommend

Reply from Busby Stoop Garage Ltd

Hi Laura, Im so sorry you were not happy with your visit to us, My name is Wayne, I will be looking into the events when your car came into Busby Stoop I can be contacted on sales@busbystoopgarage.co.uk, please would you forward me a direct contact email or contact number if you prefer and I will contact you back asap, once I have all the details of you visit. Once again sorry you felt the need to express in the review, but i am pleased that its been brought to my attention and I would always encourage customers to give us feedback so we can improve our service. Please give me the opportunity to look into this for you. Kind Regards Wayne

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Garage Address

Busby Stoop Garage LtdBusby StoopThirskYO7 4EQ

Opening hours

Monday: 8:00 AM to 6:00 PM

Tuesday: 8:00 AM to 6:00 PM

Wednesday: 8:00 AM to 6:00 PM

Thursday: 8:00 AM to 6:00 PM

Friday: 8:00 AM to 6:00 PM

Saturday: Closed

Sunday: Closed

Busby Stoop Garage Ltd

About Busby Stoop Garage Ltd

Customer Reviews

Reviews Summary

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