Binley Woods Service Centre (Coventry)

788 Reviews

Available from: 15/12/25

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AAA and RAC approved garageWe use premium Shell Helix motor oilsIMI certified for Hybrid & EV

Top Tier

About Binley Woods Service Centre (Coventry)

Why choose us.......... Coventry and Rugby’s leading independent multi-branch garage Over 90 percent of our customers rate us as Excellent Two trusted local brands have merged to form Vauxsell Binley Woods Service Centre **Now Coventry’s largest independent garage under one roof** Just five minute...Read more

AAA and RAC approved garage

MOT Assist: Up to £750 for repairs on your next MOT, FREE when you upgrade to a premium service

FREE COLLECTION AND DELIVERY ACROSS WARWICKSHIRE

We use premium Shell Helix motor oils

IMI certified for Hybrid & EV

Customer Reviews

4.53•788 reviews

Reviews Summary

AI Generated

Most reviewers praise the garage for friendly, helpful staff, quick turnaround and a convenient collect-and-deliver service, with several customers singling out Caroline and the reception team. Many also highlight clear communication, fair pricing and trustworthy workmanship, and say they’d recommend or return. However, a noticeable minority report cancelled or missed bookings, poor front-desk communication, unexpected charges, delays and occasional rudeness, so experiences can be inconsistent.

Value

Staff helpfulness

Quality of work

Communication

5.0/5.0

Verified

“Great service”

From the moment I googled them (out of town car emergency) it was great. Good comms, helpful staff and really good value for money. Would recommend.

Would recommend

5.0/5.0

Verified

“Spot on”

Always very helpful, brilliant garage, never had any issues, caroline is great with communicating. Cheers guys

Would recommend

1.0/5.0

Verified

“AVOID AVOID AVOID”

Do not leave you car for repairs in this garage!!! Absolutely shocking costumer service. Car failed mot for corroded brake pipe,quote £201 and will be done by end of day as I urgently need car to commute. Phone call after few hours that pipe been replaced but brakes now not working and they don't know what to say! They damaged master cylinder while bleeding system and I had to pay for new part,they hold car for 9 days!!! Never again and stay well away from this place.

Wouldn't recommend

Reply from Binley Woods Service Centre (Coventry)

Thank you for your review. We’re sorry to hear you’re unhappy, but we would like to clarify the situation. You were informed in advance that your vehicle had a severely corroded brake pipe and that replacing it could reveal further issues. After the repair, the master cylinder was found to be faulty, and we updated you immediately before carrying out any additional work. You also opted for an aftermarket part, and we explained that this could take longer to source, which contributed to the extended repair time. Throughout the process, we provided regular updates and did not proceed with any work without your approval. We always aim to be transparent and professional, and we regret that you feel otherwise. If you’d like to discuss this further, we’re here to help.

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Garage Address

Binley Woods Service Centre (Coventry)5 Bodmin Road, Wyken,Wyken, CoventryCoventryCV2 5DB

Opening hours

Monday: 8:30 AM to 5:30 PM

Tuesday: 8:30 AM to 5:30 PM

Wednesday: 8:30 AM to 5:30 PM

Thursday: 8:30 AM to 5:30 PM

Friday: 8:30 AM to 5:30 PM

Saturday: 9:00 AM to 1:00 PM

Sunday: Closed

Binley Woods Service Centre (Coventry)

About Binley Woods Service Centre (Coventry)

Customer Reviews

Reviews Summary

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