Southwest Motors

36 Reviews

Available from: 24/01/26

FREE MOT WITH A MAJOR SERVICEFREE WINTER CHECKWE CARE ABOUT YOUR CAR YOUR  POCKET!

About Southwest Motors

Southwest Motors Garage – Bristol Your Trusted Local Car Mechanic's Although we specialise in Fords we cater for all makes and models and provide the same care for all makes and models. We care about your car and your pocket! We will always discuss any repairs with you and will never carry out an...Read more

FREE MOT WITH A MAJOR SERVICE

FREE WINTER CHECK

WE CARE ABOUT YOUR CAR YOUR POCKET!

Customer Reviews

4.9•36 reviews

Reviews Summary

AI Generated

The vast majority of reviewers praise the garage for friendly, honest staff, clear communication, quick turnaround and competitive pricing, with several naming team members such as Jay, Haider and Hasnain. Many customers say they felt reassured, would return and happily recommend the garage for its helpful, accommodating service. One reviewer, however, reported unexpected extra labour charges added without approval, indicating billing communication can occasionally fail.

Value

Staff helpfulness

Quality of work

Communication

1.8/5.0

Verified

“Horrible Experience”

Brought the car for the MOT, there was an advisory on brakes. Got a quote for 94 for the brake parts and 54 for the labour. Approved it. Found out later that the total cost ballooned to 280 instead of 167. They added additional labour for 110 and never requested approval.

Wouldn't recommend

Reply from Southwest Motors

We’re sorry you’re dissatisfied, but we must clarify. The £167 was for parts only, with labour charged separately, and the £54.85 MOT fee was a fixed statutory charge you booked online. Unfortunately, you continued to treat the MOT charge as labour, which it is not. We were surprised that, after accepting the £30 goodwill discount and agreeing in person, you would still leave a negative review. We believe this matter was resolved fairly and respectfully request you reconsider and remove the review.

4.8/5.0

Verified

“Great Service”

I booked via a third party site. BookMyGarage. They didn't update it on their own system initially but they didnt make a song and dance about it and just added me in a slot. The pricing is very good and they called me to inform of something which might fail the MOT and it did come up (advisory), i asked the advice if it should be done to avoid a fail and it being christmas and money being tighter than usual, they provided honest professional advice. I felt i could trust them unlike some garages

Would recommend

5.0/5.0

Verified

“Amazing. True other woxrd”

Very pleasant, honest, and helpful. Never had my car in a garage and felt ok about it but southwest made me feel good and to top it the car came out well and no additional unexpected cost. Will always use and trust them

Would recommend

No pre-payment required

Select your services and pay nothing until the date of your booking!

Garage Address

Southwest MotorsFishponds Trading Estate19 Knapps Ln, Clay HillBristolBS5 7UQ

Opening hours

Monday: 9:00 AM to 5:00 PM

Tuesday: 9:00 AM to 5:00 PM

Wednesday: 9:00 AM to 5:00 PM

Thursday: 9:00 AM to 5:00 PM

Friday: 9:00 AM to 5:00 PM

Saturday: 10:00 AM to 4:00 PM

Sunday: Closed

Southwest Motors

About Southwest Motors

Customer Reviews

Reviews Summary

Book your MOT, service or repair online