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Southwest Motors

36 Reviews
Available from: 24/01/26
FREE MOT WITH A MAJOR SERVICEFREE WINTER CHECKWE CARE ABOUT YOUR CAR YOUR POCKET!

About Southwest Motors

Southwest Motors Garage – Bristol Your Trusted Local Car Mechanic's Although we specialise in Fords we cater for all makes and models and provide the same care for all makes and models. We care about your car and your pocket! We will always discuss any repairs with you and will never carry out an...Read more

FREE MOT WITH A MAJOR SERVICE

FREE WINTER CHECK

WE CARE ABOUT YOUR CAR YOUR POCKET!

Customer Reviews

4.936 reviews

Reviews Summary

AI Generated

The vast majority of reviewers praise the garage for friendly, honest staff, clear communication, quick turnaround and competitive pricing, with several naming team members such as Jay, Haider and Hasnain. Many customers say they felt reassured, would return and happily recommend the garage for its helpful, accommodating service. One reviewer, however, reported unexpected extra labour charges added without approval, indicating billing communication can occasionally fail.

Value
Staff helpfulness
Quality of work
Communication
1.8/5.0
Verified
Horrible Experience
Wouldn't recommend
Review left: 09/12/25

Reply from Southwest Motors

We’re sorry you’re dissatisfied, but we must clarify. The £167 was for parts only, with labour charged separately, and the £54.85 MOT fee was a fixed statutory charge you booked online. Unfortunately, you continued to treat the MOT charge as labour, which it is not. We were surprised that, after accepting the £30 goodwill discount and agreeing in person, you would still leave a negative review. We believe this matter was resolved fairly and respectfully request you reconsider and remove the review.

4.8/5.0
Verified
Great Service
Would recommend
Review left: 07/12/25
5.0/5.0
Verified
Amazing. True other woxrd
Would recommend
Review left: 05/12/25

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Garage Address

Southwest MotorsFishponds Trading Estate19 Knapps Ln, Clay HillBristolBS5 7UQ

Opening hours

Monday: 9:00 AM to 5:00 PM
Tuesday: 9:00 AM to 5:00 PM
Wednesday: 9:00 AM to 5:00 PM
Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 5:00 PM
Saturday: 10:00 AM to 4:00 PM
Sunday: Closed
Southwest Motors | Bristol