AutoHub AutoCentres (Eastbourne) Ltd

628 Reviews

Available from: 17/02/26

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Contactless, cashless, and convenientFree MOT with service24/7 drop off service

Silver Tier

About AutoHub AutoCentres (Eastbourne) Ltd

AutoHub Autocentres The Next Generation of Automotive Care AutoHub Autocentres is redefining what a modern garage should be — built around customer convenience, transparency, and quality workmanship. With three locations across Sussex — two in Brighton and one in Eastbourne — AutoHub combines expe...Read more

Contactless, cashless, and convenient

Free MOT with service

£30 mot test

Same day bookings available

24/7 drop off service

Customer Reviews

4.57•628 reviews

Reviews Summary

AI Generated

Most customers praise the garage’s convenience — easy online booking, secure key‑drop lockers and fast, transparent communication (frequently with videos) — alongside friendly staff, quick turnaround and good value. Recurring criticisms centre on poor phone access to a real person, occasional quality‑control slipups (missed or incorrect work and disputed MOT outcomes), unclear collection times and a few pricing/payment issues. Many reviewers say they’d return or recommend the centre, but several suggest improvements to customer contact, checks and timing/pricing clarity would make the experience consistently excellent.

Value

Staff helpfulness

Quality of work

Communication

5.0/5.0

Verified

“Value for money”

So easy, just book online, you can change dates no problem. Not keen on the automated ai call centre(,Emily) but someone always call back quickly.

Would recommend

3.0/5.0

Verified

“Mechanics great but admin appalling”

I can't fault the mechanics but the admin lets them down immensely. Emily the AI doesn't work.They must be losing business because it doesn't pass on messages. When I did finally get to speak to a person and only after the work was done (an older woman) there was a severe Lack of customer care. I had 4 messages about the wrong site 3 wks after I booked! All received at 4am on the day my car was in. So different to my previous experience. Communication is letting the people doing a good job down.

Wouldn't recommend

4.8/5.0

Verified

“Excellent concept & service - just one tweak to make it perfect”

Excellent service and MOT. Online booking is easy, with clear pricing and time slots, and out-of-hours drop-off via AutoPoint Lockers is very convenient. Staff are great, the workshop is clean, and online payment is seamless. Only drawback: delays in vehicle release after payment; improving this would make an excellent service perfect.

Would recommend

No pre-payment required

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Garage Address

AutoHub AutoCentres (Eastbourne) LtdBEHIND ENTERPRISE CAR RENTALSUnit 1 26-28 Lockbridge DroveEASTBOURNEBN23 6NS

Opening hours

Monday: 8:00 AM to 5:30 PM

Tuesday: 8:00 AM to 5:30 PM

Wednesday: 8:00 AM to 5:30 PM

Thursday: 8:00 AM to 5:30 PM

Friday: 8:00 AM to 5:30 PM

Saturday: Closed

Sunday: Closed

AutoHub AutoCentres (Eastbourne) Ltd

About AutoHub AutoCentres (Eastbourne) Ltd

Customer Reviews

Reviews Summary

Book your MOT, service or repair online