Next Carz Mot & Service Centre

Reply from Next Carz Mot & Service Centre

Thank you for taking the time to speak with me today. We really appreciate your feedback and look forward to welcoming you back soon to provide the high standard of service you expect from us. As discussed, we experienced some unexpected staff absences, which unfortunately affected our availability. To prevent this happening again, we've now put additional cover arrangements in place, with staff on call to ensure our customers can always get in touch when they need us. We look forward to hearing from you when you're ready to book your next appointment and to providing you with the best service possible.

Reply from Next Carz Mot & Service Centre

Hi Philip, Thank you for taking the time to leave such a fantastic review. We're delighted to hear that you were pleased with both the quality of our work and the service you received. Keeping our customers updated throughout the repair process is something we pride ourselves on, so it's great to know our communication made a positive difference. We really appreciate your kind words about the team and are pleased we could get you back on the road so quickly. Thank you for choosing us, and we look forward to welcoming you back whenever you need us in the future. Kind regards, Next Carz