Since 1975, we've been delivering fantastic car and customer service. For all makes and models, for car and van owners from all walks of life, we've been able to give our customers comprehensive, value-for-money service every time. Relax in our brilliant customer waiting lounge, safe in the knowledge that we know what we're doing and you know what you're paying. The lounge is particularly ideal for our customers who do not come to us from the nearby areas of North West London.
"Very impressed first experience. Helpful opening times from 7am-7pm Monday to Friday (and also open for a few hours on the Saturday). Very friendly and professional manager who assertively but pleasantly extolled the virtues of coming to JEM without being too pushy. Quote seemed competitive and certainly the quality of the bodywork repair was excellent. The car was ready when promised and cleaned before being returned. A brake light that went just before driving off was replaced without fuss and charge. Overall, with a manager who clearly takes pride in delivering a cost efficient yet high quality customer service, it was difficult to fault on this occasion and I would be very happy to use again."
"I am already 5 years JEM customer. First, think the JEM is cheaper if compare with Woodford- Lexus Service. Excellent Customer and Garage Service. The team is always welcome and hospitality, the service always has been done professionally and in the time. First year I did used them free collection & delivery service. It was very comfortable, a special with my 2 years old baby. Also always happy with some free of charge gifts, like a washed car and new keys battery :) Highly recommended to everyone!"