HQ AUTOCENTRE

45 Reviews

Available from: 28/05/26

Same Day MotBlue Light DiscountAll Makes and Models

About HQ AUTOCENTRE

Welcome to HQ Autocentre, your trusted partner for comprehensive vehicle repair and maintenance services. Our technicians are dedicated to keeping your car in top condition, whether you need routine maintenance, complex diagnostics, or urgent repairs. From engine tune-ups and brake services to MOT t...Read more

Same Day Mot

Blue Light Discount

All Makes and Models

Customer Reviews

4.69•45 reviews

Reviews Summary

AI Generated

The majority of customers are highly complimentary about this garage, praising the friendly and polite staff, competitive pricing, and efficient turnaround times for MOTs and servicing. A small number of reviewers raised concerns around communication, including not being contacted ahead of appointments and unclear documentation processes following an MOT, which may benefit from more consistent follow-through. Occasionally, issues with wait times and the scope of work completed during a service were mentioned, suggesting the garage could improve by setting clearer expectations at the point of booking.

Value

Staff helpfulness

Quality of work

Communication

5.0/5.0

Verified

“Excellent service”

Took my car for a service on Thursday morning and Harry and his staff couldn't have been more helpful. The service was excellent and the recommendations given will be taken up in due course. Highly recommend this place 5*

Would recommend

1.3/5.0

Verified

“Very bad service”

I hope no else had the same problem I had. I booked a MOT at Blackburn hq and when I get there, they said their system was down so they will get the MOT done somewhere else within 1 hour. However after 1 and half hours of waiting, he came back and said the car had passed the MOT but when I asked for a certificate, they said you can check online and it will be there. I then told them I wanted a printed version, they said the printer was broken so then I asked for a pdf version and they refused. j

Wouldn't recommend

Reply from HQ AUTOCENTRE

We’re very sorry to hear about your experience and completely understand your frustration. Just to clarify, MOT certificates are now available online, and in many cases garages no longer provide printed copies as standard. You can view and download your certificate at any time via the government website. However, you absolutely should not have felt dismissed when requesting a printed or PDF version, and we apologise that this was not handled properly. We’re pleased to confirm that we were able to obtain a printed MOT certificate for you from the garage that completed the test after the work was outsourced. Thank you for bringing this to our attention — your experience is important to us, and we’re committed to ensuring this does not happen again.

1.0/5.0

Verified

“Never contacted me”

Booked through book my garage, was tokd the garage would contact me, they never did, really poor

Wouldn't recommend

Reply from HQ AUTOCENTRE

We’re really sorry to hear about your experience. Unfortunately, it looks like your booking slipped through the net, and we can only apologise for the inconvenience this caused. This isn’t the level of service we aim to provide. We truly hope to restore your in the future, and if you ever need support with a booking, please feel free to reach out to us directly.

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Garage Address

HQ AUTOCENTREUnit 1George St WBlackburnBB2 1PQ

Opening hours

Monday: 9:30 AM to 6:30 PM

Tuesday: 9:30 AM to 6:30 PM

Wednesday: 9:30 AM to 6:30 PM

Thursday: 9:30 AM to 6:30 PM

Friday: Closed

Saturday: 10:00 AM to 5:00 PM

Sunday: Closed

HQ AUTOCENTRE

About HQ AUTOCENTRE

Customer Reviews

Reviews Summary

Book your MOT, service or repair online