Since 2002 our mechanics have built up a reputation for quality work and customer care at our Chester-le-street branch. From tyre puncture repair to MOTs and full servicing, Britannia Autocentre provide expertise to repair your vehicle quickly and get you back on your way.
"Lovely lads at the garage, very honest and didn’t pressure me into getting my car fixed after service! Also helped fix the USB port as soon as I asked about it."
Garage Response: Hi Deborah, thanks for your kind review always happy to help ! ! regards steve
"Car booked in for morning service, hadn't been serviced when called back in to collect at 12.30pm. Prompt service after that but poor that it was kept for 3+ hours with no work done on it!"
Garage Response: hi thanks for the review. What you have said is fair. However, maybe due to lack of communication,i thought we had more time, and we could just ring you when it was ready as we were really busy. However when we did realise you had come back at 12.30 i put 2 lads on the job to get done asap. However I accept responsibility. As a gesture of goodwill i will offer you 20% discount on your next job. Hope this is acceptable and you will use us again. Regards Steve Britannia