A A Motors

457 Reviews

Available from: 18/12/25

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Only quality parts usedDiscounted MOT with service

Gold Tier

About A A Motors

Our garage believes that our customers' needs are of the utmost importance. We are committed to meeting those needs by being an honest trustworthy garage who are always open and keen to help. As a result, a high percentage of our business is from repeat customers and referrals. We are able to carry...Read more

Only quality parts used

Discounted MOT with service

Customer Reviews

4.92•457 reviews

Reviews Summary

AI Generated

AA Motors earns overwhelmingly positive feedback, with most customers praising quick, professional work and good value for money. Reviewers repeatedly highlight friendly, helpful reception and workshop staff, clear communication (easy online booking and timely calls), trustworthy advice without pushy upselling, and fast, reliable MOTs and services. A few isolated negatives mention a freezing waiting room, an occasion where air‑con work wasn’t completed, and a small number of customers unhappy with a strict MOT decision, but these are rare.

Value

Staff helpfulness

Quality of work

Communication

5.0/5.0

Verified

“Excellent service”

My car was in for MOT and service which subsequently needed work. I was informed promptly and they went out of their way to ensure I had the vehicle repaired and returned in quick time. Every was explained and they even showed me the issue. The garage is clean and you can watch them working if you want. The reception staff were especially accommodating with my needs. Very professional establishment I would highly recommend.

Would recommend

Reply from A A Motors

Thank you so much for taking the time to leave us such a lovely review .. was a pleasure accommodating you while we finished whatever work was needed for your car (hopefully not too late for you to do your lamb roast).. we are so pleased that you were happy with the 'excellent service' and that you highly recommend us .. hopefully the distance doesn't stop you from using our garage in the future :)

4.3/5.0

Verified

“Great service.”

Friendly receptionist - car ready at time requested. All good.

Would recommend

Reply from A A Motors

Thank you for leaving us a positive review .. we are so pleased to hear that you were pleased with the 'great service' and look forward to looking after you vehicle in the future :)

5.0/5.0

Verified

“Good experience”

An independent garage that can record the service on Skoda electronic system, and do a service to Skoda standards without the cost of a main agent. Very helpful - I had booked for a more expensive service than required for the age and mileage, and the receptionist had checked what was needed and changed the booking accordingly. Car serviced and ready at the time expected. Overall, excellent. Will go back!

Would recommend

Reply from A A Motors

Thank you for taking the time to leave us a lovely review .. we are so pleased that you left feeling like you had a good experience with us .. that is always our aim .. delighted to hear that you will be coming back next time (and that I get to see your lovely dog again) :)

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Garage Address

A A MotorsAA MOTORS1 GREEN STREETHartlepoolTS24 7LD

Opening hours

Monday: 8:30 AM to 5:00 PM

Tuesday: 8:30 AM to 5:00 PM

Wednesday: 8:30 AM to 5:00 PM

Thursday: 8:30 AM to 5:00 PM

Friday: 8:30 AM to 5:00 PM

Saturday: 9:00 AM to 1:00 PM

Sunday: Closed

A A Motors

About A A Motors

Customer Reviews

Reviews Summary

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