We booked for an MOT after having our service done last October. We drove from Hayle to Crowlas,Penzance for our morning appointment to be told that they couldn't do it because the MOT guy was off sick? No apology just we can't do it.They didn't attempt to call us,they didn't offer to rebook or take money off to compensate us. Basically it was like our presence was an inconvenience. So we just left absolutely shocked at the awful customer service we'd just received.

Wouldn't recommend

I was told maybe 5 times that I’d be called when such and such was done. I’d wait hours and then when I rang to find out what was going on, turned out it was done, they just hadn’t called me. Every time. But they managed to fix and re-MOT my car the next day. So good service in that regard - just make sure you’re ringing them when you want to find out something, don’t trust them to ring you

Wouldn't recommend

Terrible mistakes which led to costly fixes. I took my Audi Q7 for new break pads & mini service.The car was returned to me with dangerously spongy breaks, which resulted in a near crash with my young children in the car.I took it back the next morning at 8:30 waiting until 9am when a member of staff finally arrived. Next day- Particulate filter & Adblue fault followed car entered limp mode. Took to my home garage,air filter not reconnected leading to ad blue overheating,engine regen required.

Wouldn't recommend